Quality is the lifeline of any product, and this holds especially true for cross-border imports. When engaging in cross-border import business, you are collaborating with suppliers located thousands of kilometers away. This geographical distance means that once substandard goods are delivered, there is often little recourse to remedy the situation.
CHNEXSourcing boasts a seasoned Quality Control (QC) team, which conducts stringent inspections throughout the entire production cycle—from raw material sourcing, to in-process manufacturing, and finally to finished product evaluation.

Once your goods are consigned to our warehouse. We adhere to the AQL 2.5, Level II inspection standard, in alignment with practices adopted by peer inspection firms. In the case of defective items: if you source products from our designated suppliers, we will resolve the quality issues at zero extra cost. If you opt for your own suppliers, we can provide assistance in troubleshooting the issues, yet related logistics and travel expenses may be incurred. Should you require customized inspection solutions or expect a reduced defect rate, please consult our account manager for specific details regarding potential additional charges.
To achieve a zero-defect rate, we recommend our full-item inspection service, under which we will identify and segregate all defective products. Our standard rate is $5 per hour. Please contact our account manager to discuss your specific requirements and obtain a tailored quotation.
